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FAQ

Can I download torrents while connected to the VPN?

Yes.  We do not block any ports or throttle traffic so you are free to download torrents using...

Can I use MacSentry with Apple TV?

Yes, however not directly.  Apple TV does not allow for use of VPNs directly so you will need to...

Do you offer a free VPN trial?

No we do not provide free trial options, however we do provide a 7 day money back guarantee.

Do you store any information or track me?

No, we do not store any logs whatsoever.  For detailed information please read our Privacy Policy.

Does MacSentry VPN work on Windows?

Yes. Although MacSentry's software is optimized for Apple devices, MacSentry's VPN service will...

How can I get support?

You can get support by referring to the knowledgebase, by sending a request to our support team...

How do I setup MacSentry VPN on my Mac computer?

Simply download MacSentry and install it onto your computer and run it.   For more detailed...

How does a VPN protect my data?

Once you connect to MacSentry's VPN service all your data is encrypted allowing you to send data...

How many devices can be connected to MacSentry VPN simultaneously with one account?

With each subscription you can connect and secure up to 5 devices at the same time.

In what locations do you provide VPN servers?

We currently have VPN servers located in Amsterdam, London, Falkenstein, Frankfurt, Stockholm,...

What are my billing options?

You can choose to complete your transaction using Credit Card, PayPal or BitCoins.

What is your money back policy?

If you are not 100% satisfied with our service within 7 days we will give you a full refund*. *...